Terms of Service

This Web site for “Found” is operated by Altum Asia Limited. Throughout the site, the terms “we”, “us” and “our” refer to Altum Asia Limited.

By visiting the Web site or purchasing something from us, you engage in our “Services” and agree to be bound by the following terms and conditions (our “Terms of Service.”) These Terms of Service apply to all users of the Web site, including without limitation users who are browsers, vendors, customers, merchants or contributors of content. 

Please read these Terms of Service carefully before using our Web site. If you do not agree to the Terms of Service, you may not continue to access the Web site or use any of the Services.

Any new features or tools that are added to the current Services shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates or changes to our Web site.

Section 1 – Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least of the age of majority in your place of residence and, if applicable, that you have given us your consent to allow any of your minor dependents to use this Web site.

You may not use our Services or products for any illegal or unauthorized purpose or in violation of any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

Section 2 – General Conditions

We reserve the right to refuse our Services or products to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmission over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services or our products.

Section 3 – Accuracy, Completeness and Timeliness of Information

All information presented through this Web site is accessed “as is.” We are not responsible if information made available on this Web site is not accurate, complete or current. Any reliance on the material on this Web site is at your own risk.

We reserve the right to modify the contents of this Web site at any time, but we have no obligation to update any information on the Web site.

Section 4 – Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Services (or any part or content thereof) or any of our products without notice.

We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Services or any of our products.

Section 5 – Products

Certain products may be available exclusively online through the Web site. These products may have limited quantities and are subject to return or exchange only according to our Returns Policy.

We reserve the right, but are not obligated, to limit the sale of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product made on this Web site is void where prohibited.

We do not warrant that the quality of any products, services, information or other material purchased or obtained by you will meet your expectations.

We will arrange for shipment of the products to you. Please check the individual product page for specific delivery options. Title and risk of loss pass to you upon delivery. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.

Section 6 – Accuracy of Billing and Account Information

You agree to provide current, complete and accurate purchase and account information for all purchases made on our Web site. You agree promptly to update your account and other information, including your email address, credit card numbers, and credit card expiration dates, so that we can complete your transactions and contact you as needed.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, using the same credit card, and orders that use the same billing or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail address, billing address or phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

Section 7 – Optional Tools

We may provide you with access to third-party tools which we do not monitor, control or provide input into. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties or representations of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the Web site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider.

Section 8 – Third-Party Links

Certain content, products, and services available via our Web site may include materials from third parties. Third-party links on this Web site may direct you to third-party Web sites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and do not have any liability or responsibility for any third-party materials or Web sites or for any other materials, products or services of third parties. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns or questions regarding third-party products or services should be directed to the third party.

Section 9 – User Comments, Feedback and Other Submissions

If you send to us creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by postal mail or otherwise (collectively, ‘Comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any Comments that you forward to us. We are and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay compensation for any Comments; or (3) to respond to any Comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion is unlawful, offensive, misleading, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

Section 10 – Personal Information

Your submission of personal information through the Web site is governed by our Privacy Policy.

You are responsible to keep your personal information, including any usernames and passwords, protected and to protect against unauthorized use of your account. You are responsible for ensuring that all persons who access the Web site through your account are aware of these Terms of Service and comply with them. If you choose or are provided with a username, password or any other piece of information as part of our Services, you must treat such information as confidential and you must not disclose it to any other person or entity.

Section 11 – Errors, Inaccuracies and Omissions

Occasionally there may be information on the Web site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, shipping, transit times or availability. We reserve the right at any time without prior notice to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on our Web site is inaccurate (including after you have submitted your order).

Section 12 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our Services will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the Services will be accurate or reliable. You agree that from time to time we may remove the Services for indefinite periods of time or cancel the Services at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Services is at your sole risk. The Services and all products delivered to you through the Services are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, and, to the greatest extent permitted by law, without any representations, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

To the greatest extent permitted by law, Altum Asia Limited and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees shall not be liable for (a) any injury, loss, claim or (b) any direct, indirect, incidental, punitive, special or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, and, in either case, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the Services or any products procured using the Services, or for any other claim related in any way to your use of the Services or any product, including, but not limited to, any errors or omissions in any content or any loss or damage of any kind incurred as a result of the use of the Services or any product made available via the Services, even if advised of their possibility.

Section 13 – Indemnification

You agree to indemnify, defend, and hold harmless Altum Asia Limited and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Section 14 – Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the greatest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 15 – Termination

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using the Web site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate these Terms of Service at any time without notice and deny you access to our Services.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of these Terms of Service for all purposes.

Section 16 – Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies posted by us on this Web site constitute the entire agreement and understanding between you and us regarding the use of the Services or our products and supersede any prior agreement between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 17 – Governing Law

These Terms of Service and any separate agreements whereby we provide you Services or our products shall be governed by and construed in accordance with the laws of Hong Kong and you irrevocably consent to the exclusive jurisdiction of the courts of Hong Kong.

Section 18 – Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our Web site. It is your responsibility to check our Web site periodically for changes. Your continued use of or access to our Web site or the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 19 – Contact Information

Questions about the Terms of Service should be sent to us at hi@found.hk.